Questions & Answers

88chips Frequently Asked Questions

From deposit and withdrawal questions to account verification and responsible gaming — the questions players ask most are all answered here in full.

This FAQ covers the everyday questions 88chips players have about payments, identity verification, responsible gaming practices, and withdrawals, all organised by category. You can jump directly to the category you need, and if your question still isn't answered, you can reach us via 24/7 Live Chat.

Deposit Questions

88chips does not charge a deposit fee. When you deposit with KBZPay, Wave Money, or AYA Pay, no extra fee is charged by the platform. However, the payment service provider itself may apply its own charges, so check directly with them if you want to confirm.

Funds normally arrive within minutes of a transfer being made. However, network congestion or banking delays can occur. Have your transfer proof and registered phone number ready and contact 24/7 Live Chat — we can check on it as quickly as possible. Make sure the transfer reference code is included.

The minimum deposit amount at 88chips is 20,000 Ks per transaction. Transfers below this amount cannot be accepted by the system automatically. Please make sure you check the minimum amount before making a deposit. This requirement applies regardless of which payment method you use.

You can now deposit using three widely used mobile wallets in Myanmar: KBZPay, Wave Money, and AYA Pay. All three also support withdrawals, with a minimum of 20,000 Ks per transaction. Additional payment methods may be added in the future, and players will be notified in advance.

To deposit with Wave Money, you need an active Wave Money account registered to your phone number on the Wave Money mobile app. Then follow 88chips' deposit instructions, transfer to the correct Wave Money number, and enter the transfer code on the platform. Without that code your deposit cannot be credited — this step is essential.

Documents & Verification

88chips carries out KYC (Know Your Customer) checks to protect players' funds and personal security. This is typically required when a certain transaction amount is reached or when a large withdrawal is requested. It keeps the platform fair and transparent, and helps prevent financial fraud.

You must submit one of the following: a Myanmar National Registration Card (NRC) or a Passport. Please provide a clear photo or scanned file where all details are easy to read. Damaged, unclear, or expired documents cannot be accepted.

Your submitted ID file is stored securely with SSL encryption and can only be accessed by authorised personnel. It is never shared with third-party companies or outside organisations at any time. You can read more in 88chips' Privacy Policy.

The 88chips team will notify you via Live Chat with the reason for the rejection. Common reasons include an unclear photo, an expired ID, or a name mismatch. You can correct the issue and resubmit. Support is available 24/7 via Live Chat to help you through the process.

Verification is not required for all players. It is typically requested when making a large withdrawal, when requesting a withdrawal before KYC is complete, or when it is triggered by 88chips' identity verification policy. Being prepared in advance means it won't catch you off guard.

Responsible Gaming

If you want to set your own deposit limits, contact the support team via 24/7 Live Chat. Managing your own play is at the heart of responsible gaming, and 88chips fully supports that request. Keep your gaming within your income — only bet what you can afford to lose.

Support in Burmese is available through 88chips' 24/7 Live Chat and by email at [email protected]. Whether you or a family member is struggling because of gambling, please reach out. You can also find more details on the Responsible Gaming page.

88chips is a platform for adults aged 21 and above only. No one under 21 will be granted access to any games. Age verification is also carried out during the KYC process. This requirement is in place for the benefit of all players.

Feeling pressured to repay gambling losses, borrowing money to gamble, being unable to control the time you spend gambling, and having arguments with family about money or gambling — these are all signs of problem gambling. If this applies to you, take a break from gambling and reach out for help via Live Chat.

Withdrawal Questions

Yes. 88chips' withdrawal service runs 24 hours a day with no exceptions for nights, weekends, or public holidays. Once a withdrawal request is submitted, funds normally arrive within 10 to 45 minutes. All transactions are processed on Myanmar Standard Time (MMT).

88chips processes withdrawal requests within 10 to 45 minutes as a general rule. Processing may take longer if verification is new or the amount is large. If more than 45 minutes have passed, you can check via Live Chat using your reference number.

Yes, it does. When withdrawing, the payment wallet (KBZPay, Wave Money, AYA Pay) must be registered under the same name as the 88chips account holder. Transfers to a third party's wallet are not possible — this is to protect players' funds.

While a withdrawal request is still in 'Pending' status, you can modify or cancel it during that time. If more than 45 minutes have passed, contact us via Live Chat with your reference number — since we operate 24/7, we can check it for you right away.

The minimum withdrawal amount at 88chips is 30,000 Ks per transaction. Requests below that amount cannot be processed. If you have any questions about amounts, you can contact us via Live Chat.

Need more help?

If you couldn't find your question in the list above, you can contact the 88chips support team directly. We provide 24/7 service in Burmese and are ready to answer any question you have.

24/7 Live Chat — Burmese Language