88chips Privacy Policy
Please read this policy carefully — it clearly explains how we maintain and protect your personal information.
88chips ("we", "our") treats the personal information of visitors and registered members ("users") who access its website at https://88chips.one with the utmost care. This Privacy Policy ("Policy") clearly sets out what data we collect, the purposes for which we use it, how we protect it, and what your rights are.
By reading this policy and continuing to use our website, you are considered to have agreed to the terms set out in this policy. If you do not agree, please stop using the website.
1. Scope of This Policy
This policy applies to any person who accesses the 88chips website or uses 88chips services. This includes —
- Registered members browsing the website
- Customers who have deposited and are actively playing
- Guests browsing the website (including those not yet registered)
- Those who communicate with us regarding our services
This policy does not apply to third-party websites or services outside our control.
2. Types of Data We Collect
When you access our website, we may collect the following types of information.
Personally Identifiable Information
Data collected during registration and payment transactions.
Gaming & Financial Data
Records of your financial transactions and gaming activity on the platform.
Technical Data
Information automatically recorded when you visit the website.
Communication Records
Data from communications with our customer service or support team.
3. Data Collection Methods
3.1 Direct Provision
We receive data you provide directly when filling in a registration form, making deposits or withdrawals, contacting our support team, or taking part in promotions.
3.2 Automatic Collection
When you visit the website, technical data is collected automatically through Cookies, Web Beacons, and similar technologies. This data is used primarily to improve website performance and to carry out security checks.
3.3 From Payment Providers
We may receive payment confirmation data from payment providers such as KBZPay, Wave Money, and AYA Pay. This data is used to prevent unauthorized transactions and to ensure payment records are accurate.
4. Purposes for Which Data Is Used
Data we collect is used only for the purposes stated at the time of collection, or for the reasons set out below.
Account Management
To handle registration, login, and related security processes.
Service Delivery
To enable gameplay, process deposits and withdrawals, and award bonuses.
Security Protection
To detect and prevent fraud, money laundering, or unauthorized access.
Customer Support
To provide 24/7 support and to resolve inquiries and complaints.
Website Improvement
To analyze data and improve how the website operates.
Responsible Gaming Protection
To monitor individual players' gaming patterns and assist those who may have a problem.
5. Data Sharing & Disclosure Policy
5.1 No Sale of Data
88chips will not sell your personal data to third-party companies or individuals.
5.2 Service Providers
We only share the minimum necessary data with third-party service providers who act on our behalf to process payments, store data, or provide customer support. They are required to comply with the data security standards we have set.
5.3 Legal Orders and Directives
If a court, government agency, or legal authority makes a formal request, we may provide data in accordance with the law. When this occurs, we will make every effort to notify you in advance where possible.
5.4 Business Mergers and Transfers
If a company merger, acquisition, or transfer of ownership takes place, data may be transferred as part of that process. In such cases, this policy will continue to apply, and you will be notified before any changes to this policy are made.
6. Cookies and Similar Technologies
What Are Cookies
Cookies are small text files that a website saves on your device. They help remember your preferences, monitor login patterns, and improve how the website functions.
Types of Cookies We Use
- Essential Cookies: Required for the website's basic functions and cannot be turned off.
- Functional Cookies: Help remember your language preferences and login details.
- Analytics Cookies: Help us understand how the website is being used.
You can disable cookies through your browser settings, but please be aware that some features of the website may then work in a limited way.
7. Data Retention Period
We only store data for as long as it is needed for the relevant purpose. Possible periods for which data may be retained after account closure are as follows —
- Financial and payment records — in accordance with legal requirements
- Customer support records — for a set period after a complaint is resolved
- Gaming records — for as long as needed to resolve any disputes
- Responsible gambling protection data — for the duration that a restriction remains in place
After the retention period ends, data will be securely deleted or stored with identifying information removed.
8. Data Security Measures
88chips applies a wide range of technical and administrative safeguards to protect your personal information.
SSL encryption
All data transmissions are protected with SSL/TLS encryption.
Access Controls
Only those who need to do so are able to access your data.
Monitoring
Systems are in place to detect and block unauthorised access.
Secure Storage
Data is stored securely on encrypted servers.
There are also security steps you can take on your own end — we encourage you to use a strong password, not share it with anyone, and log out when you no longer recognise an active session. If you suspect a data breach, please contact [email protected] immediately.
9. Your Rights Regarding Your Data
You have the following rights in relation to your personal information.
9.1 Right of Access
You may request to see what data we hold about you.
9.2 Right of Rectification
You may request that any inaccurate data be corrected.
9.3 Right of Erasure
You may request that your data be deleted, provided this does not conflict with applicable legal obligations.
9.4 Right to Restrict Processing
You may request that we limit how we handle your data.
9.5 Right to Data Portability
You may request that data you have provided be issued to you in a readable format.
9.6 Right to Object
You may object to data processing carried out for promotional purposes or for personalisation.
To exercise any of these rights, you may send a request by email to [email protected]. We will action your request as quickly as we can.
10. Policy on Minors
88chips website is accessible to adults aged 21 and above only. Any personal data belonging to individuals under 21 that comes to our attention will be deleted immediately. If you become aware that someone under 21 is accessing our website, please notify us at [email protected].
11. Policy Changes
88chips may review and update this Privacy Policy from time to time as needed. When policy changes are made —
- The "Last updated date" on the policy page will be revised accordingly.
- Registered members will be notified in advance of any major changes.
- Continued use of the website after changes have taken effect means you accept the updated policy.
If you have any questions about policy changes, you can contact us at [email protected].
12. Contact Us
If you have any questions, need clarification, or wish to make a data rights request regarding this Privacy Policy, you can reach our customer support team (24/7 support) at any time.